Placing a Hold in the Online Catalog Holds may be placed on an item by clicking on the “Place Hold” tab within the “Items Detail” entry in other locations near the title information. You will be required to type in your Poplar Creek Library card number and your pin number. If you have not previously used your pin number, ask at a public service desk, or call the Reference Desk at (630) 483-4929 for assistance. Holds may be placed on most items that are checked out except for DVDs. Do not place holds on items that are on the shelf. For those items call the public service desk nearest the item location to have the item held.